Effective Date: July 29, 2026

At Gaj Export Import, we are committed to providing reliable, safe, and timely delivery of our eco-friendly Areca Palm Leaf tableware products to customers across India and international markets.

Order Processing Time

All orders are processed after confirmation of payment and order details.

• Standard orders are processed within 2–5 business days.
• Bulk and export orders may require additional processing time depending on order quantity, customization requirements, and production schedules.
• Customers will be informed about the expected dispatch timeline for large-volume orders.

Domestic Shipping (India)

We provide shipping services across India through trusted logistics partners.

• Delivery timelines generally range between 3–7 business days after dispatch.
• Delivery time may vary depending on the destination location, courier availability, and external factors.

International Shipping

Gaj Export Import specializes in supplying Areca Palm Leaf tableware to global markets.

We provide international shipping solutions for wholesalers, importers, distributors, event organizers, and food service businesses.

• International delivery timelines generally range between 7–21 business days after dispatch.
• Delivery time may vary depending on the destination country, customs clearance process, and shipping method selected.

Shipping Charges

Shipping charges are calculated based on:

• Order quantity and product weight
• Shipping destination
• Transportation method
• Packaging requirements

For export orders, shipping charges and logistics details will be discussed and confirmed before dispatch.

Packaging

We take special care in packaging our eco-friendly tableware products to ensure safe transportation.

Our products are packed using suitable packaging methods to minimize damage during handling and transit.

Customs Duties & Import Charges

For international shipments:

• Customers are responsible for any customs duties, import taxes, clearance fees, or local charges applicable in their country.
• Gaj Export Import is not responsible for delays caused by customs clearance procedures.

Shipment Tracking

Once your order is dispatched, tracking details will be shared whenever tracking facilities are available.

Customers can use the provided tracking information to monitor shipment progress.

Delayed Shipments

While we make every effort to deliver orders within the estimated timelines, delays may occur due to:

• Weather conditions
• Customs clearance
• Transportation issues
• Government regulations
• Other circumstances beyond our control

Damaged Shipment

If your order arrives damaged:

• Please inform us within 48 hours of delivery.
• Share clear images/videos of the damaged package and products.
• Our team will review the issue and provide appropriate assistance.

Contact Information

Gaj Export Import

Juriabaug Road, Street No. 7
Porbandar, Gujarat, India – 360575

Email: gajeximoverseas@gmail.com

Call: +91 7016329047

Live Support: +91 9106792829